TECHNICAL SUPPORT |
TECHNICAL SUPPORT Technical Questions: System Monitoring – LazerPhone® performs self-diagnostics every two minutes. If a component fails the diagnostic tests, LazerPhone® automatically generates an e-mail to GTL´s Technical Support Center. Tech Support 24/7 – Our customers know their Tech Support Representative by name and are assured of immediate response to their questions and issues. Hardware and Software – GTL uses Dell™ computer hardware and the Microsoft™ Windows™ operating system. All LazerPhone® workstations and software are supported and warranted for the life of the customer´s contract. Join Forces to Fight Crime with LazerPhone®’s Networking Capabilities - At your discretion, share information with law enforcement officials in the next building, on the other side of town, or across the country with LazerPhone®’s sophisticated networking capabilities. While our competitors still rely on outdated technology that was developed over a decade ago, GTL continues to push the envelope in developing more powerful features to benefit our customers and the entire law enforcement community. A close comparative look at GTL versus all the others reveals that…all inmate telephone providers were not created equally. |
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